FAQ

Can I change or cancel my order?

You can modify or cancel your order for free on the same day you place it. If you miss this window, modifying or cancelling your order may incur fees. Please sent email to service@charmchoices.com promptly if this happens, including your order number and specifying your request. Our customer service team will respond to your request within 24 hours via email."

Can I change delivery address before the goods are shipped?

You have the option to modify your order and shipping address on the day you place your order. If you miss this window and need to change your shipping address, please promptly sent email to service@charmchoices.com. Please attach your order number and new shipping address in the mail. If the address change is successful, our customer service team will send you a confirmation email."